ScreenConnect / ConnectWise Control

ConnectWise Control Integration

Info

To make this work you will need the name of the service from one of your agents running a ScreenConnect Guest.

Info

You can setup a full automation policy to collect the machine GUID, but this example will collect from just one agent for testing purposes.

From the UI go to Settings > Global Settings > CUSTOM FIELDS > Agents.

Add Custom Field:
Target = Client
Name = ScreenConnectService
Field Type = Text
Default Value = The name of your SC Service eg. ScreenConnect Client (XXXXXXXXXXXXXXXXX)

Add Custom Field:
Target = Agent
Name = ScreenConnectGUID
Field Type = Text

While in Global Settings go to URL ACTIONS

Add a URL Action:
Name = ScreenConnect
Description = Launch Screen Connect Session
URL Pattern =

https://<your_screenconnect_fqdn_with_port>/Host#Access/All%20Machines//{{agent.ScreenConnectGUID}}/Join

Navigate to an agent with ConnectWise Service running (or apply using Settings > Automation Manager).
Go to Tasks.
Add Task:
Select Script = ScreenConnect - Get GUID for client (this is a builtin script from script library)
Script argument = -serviceName {{client.ScreenConnectService}}
Descriptive name of task = Collects the Machine GUID for ScreenConnect.
Collector Task = CHECKED
Custom Field to update = ScreenConnectGUID

Click Next
Check Manual
Click Add Task

Right click on the newly created task and click Run Task Now.

Give it a second to execute, then right click the agent that you are working with and go to Run URL Action > ScreenConnect.

It should ask you to sign into your ConnectWise Control server if you are not already logged in and launch the session.

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Install ScreenConnect via Tactical

Use the ScreenConnect AIO script

Install Tactical RMM via ScreenConnect Commands Window

1. Create a Deployment under Agents > Manage Deployments
2. Replace <deployment URL> below with your Deployment Download Link.

#!ps
#maxlength=500000
#timeout=600000

Invoke-WebRequest "<deployment URL>" -OutFile ( New-Item -Path "c:\ProgramData\TacticalRMM\temp\trmminstall.exe" -Force )
$proc = Start-Process c:\ProgramData\TacticalRMM\temp\trmminstall.exe -ArgumentList '-silent' -PassThru
Wait-Process -InputObject $proc

if ($proc.ExitCode -ne 0) {
    Write-Warning "$_ exited with status code $($proc.ExitCode)"
}
Remove-Item -Path "c:\ProgramData\TacticalRMM\temp\trmminstall.exe" -Force

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