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ScreenConnect / ConnectWise Control

ConnectWise Control Integration


To make this work you will need the name of the service from one of your agents running a ScreenConnect Guest.


You can setup a full automation policy to collect the machine GUID, but this example will collect from just one agent for testing purposes.

From the UI go to Settings > Global Settings > CUSTOM FIELDS > Agents.

Add Custom Field:
Target = Client
Name = ScreenConnectService
Field Type = Text
Default Value = The name of your SC Service eg. ScreenConnect Client (XXXXXXXXXXXXXXXXX)

Service Name

Add Custom Field:
Target = Agent
Name = ScreenConnectGUID
Field Type = Text

Service Name

While in Global Settings go to URL ACTIONS

Add a URL Action:
Name = ScreenConnect
Description = Launch Screen Connect Session
URL Pattern =


Service Name

Navigate to an agent with ConnectWise Service running (or apply using Settings > Automation Manager).
Go to Tasks.
Add Task:
Select Script = ScreenConnect - Get GUID for client (this is a builtin script from script library)
Script argument = -serviceName {{client.ScreenConnectService}}
Descriptive name of task = Collects the Machine GUID for ScreenConnect.
Collector Task = CHECKED
Custom Field to update = ScreenConnectGUID

Service Name

Click Next
Check Manual
Click Add Task

Right click on the newly created task and click Run Task Now.

Give it a second to execute, then right click the agent that you are working with and go to Run URL Action > ScreenConnect.

It should ask you to sign into your ConnectWise Control server if you are not already logged in and launch the session.

Install ScreenConnect via Tactical

Use the ScreenConnect AIO script


Install Tactical RMM via ScreenConnect Commands Window

  1. Create a Deployment under Agents > Manage Deployments
  2. Replace <deployment URL> below with your Deployment Download Link.

Invoke-WebRequest "<deployment URL>" -OutFile ( New-Item -Path "c:\ProgramData\TacticalRMM\temp\trmminstall.exe" -Force )
$proc = Start-Process c:\ProgramData\TacticalRMM\temp\trmminstall.exe -ArgumentList '-silent' -PassThru
Wait-Process -InputObject $proc

if ($proc.ExitCode -ne 0) {
    Write-Warning "$_ exited with status code $($proc.ExitCode)"
Remove-Item -Path "c:\ProgramData\TacticalRMM\temp\trmminstall.exe" -Force